Why has my order arrived in more than one parcel?

In short

Every tent except the Double Door arrives in two packages. Connecting canopies and extras come in their own packaging, so a full set-up usually arrives in several parcels.

Parcels can arrive on different days. If something hasn't turned up within a working day or two of the rest, email support@glawning.com with your order number.

Last reviewed 8 October 2026

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