What does the warranty cover?

In short

Every Glawning comes with a 2-year warranty against manufacturing defects. Zips are covered for 2 months from purchase. The warranty isn't transferable to second-hand owners.

What's covered

  • Manufacturing defects, for 2 years from purchase.
  • Zips, for 2 months from purchase.

What isn't covered

  • General wear and tear, misuse, storm damage, mould from storing wet, and heat damage from over-firing a stove.
  • Faults we identified at the time of sale on ex-demo and seconds.

Damage on arrival

Report it within 30 days. See My order arrived damaged.

Second-hand Glawnings

The warranty is non-transferable.

Last reviewed 8 October 2026

Still stuck?

We're a small family team and we're always happy to help. James can talk you through any technical question.